Job Title
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Job Responsibilities
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Assistant Executive, Facilities |
Job Responsibilities include:
- Liaise with contractors regarding maintenance contracts and repair works.
- Monitor the maintenance contacts and arranging all the necessary tasks for club license renewal is not difficult.
- Obtain and summarize quotations for equipment purchases and service. Put up the recommendation for approval and raise the purchase orders.
- Assist to monitor team of technicians in fulfilling the cyclical maintenance schedule.
- Assist the Executive to monitor and ensure that the renovation/repair contractor’s staff perform their duties diligently.
- Compile and collate all administration, staff annual leave, medical leave, roster, payment, and all related administrative issues.
- Apply e-leave, claims issues for employees, staff rostering, and all administrative support for those reposting to Facilities Manager, among other things.
- To keep accurate records of all building plans, drawings, and M&E services, including operational manuals.
- Assist the Head of Facilities and the department in administrative tasks, assist and support the Fire Safety Manager (FSM) and Safe Management Officer (SMO).
- Assist with ad hoc duties as assigned by the reporting manager.
- Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.
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Technician, Facilities |
Job Responsibilities include:
- To carry out the day to day maintenance schedule assigned by the Technicians, Supervisor/Operations Manager.
- To check, maintain and plan smooth operations of all building services.
- To assist the Supervisor or Operations Manager to keep and update records of M&E installations and equipment in the building.
- To assist and monitor the performance of term contractors and contractors on call.
- To ensure proper accounting of all tolls, equipment and stocks.
- To maintain proper records of building plans, drawings and all M&E services including operational manuals.
- To ensure that all essential M&E plant rooms are checked. Maintained and properly secured.
- To attend to emergency arising from breakdown of malfunction of M&E services.
- To monitor and keep records of water and electricity consumption.
- Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.
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Assistant Executive, Golf Operations |
Job Responsibilities include:
- Assist and support the Golf Manager in ensuring the smooth daily operation of the Golf Department. Your duties shall include but not limited to the following:
- Ensure that the Club’s Golf office operation managed effectively and to balance members golfing need with the need to generate revenue from golfing operations.
- Supervision of Golf Operations Assistants and golf customer service officers to ensure smooth day-to-day operations of the department.
- To ensure that golf customer service officers and Golf Operations Assistants are present to render service when the course is open for play.
- Assist in training available staff reserves to efficiency and effectively support golfing operations and at the same time, labour cost per employee is continuously improved.
- Assist in the administration and management of SGA/SLGA related golf events held in the Club.
- Assist in planning, organizing and preparation of tournament events held in the Club.
- To attend meetings relating to golfing as and when required:
- Green Sub-Com Meeting
- Ladies Sub-Com Meeting
- Annual Seletar Charity Open Meeting
- Disciplinary Sub-Com (DSC) Hearing
- To assist in seeing that members are able to take their Workshops and Courtesy Round within the approved time schedule.
- Ensure the preparations of monthly statistics for Golfing.
- Assist in the execution of corporate events and tie-up programme with a view to boosting revenue for the club.
- Ensure that the golf buggies are well maintained in operational worthy.
- Assist in the preparation of annual golf fixtures.
- Maintains Golf Department Standard Operation Procedures (SOP).
- Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.
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Customer Service Officer, Driving Range |
Job Responsibilities include:
- Ensure all safety protocols are, and range rules are followed, intervening when necessary to prevent unsafe behaviour.
- Answering questions, offering guidance on range rules. Ensuring players have a positive experience.
- Assisting with the sale of golf balls, topping up of range cards.
- To prepare end-of-day sales reports and sales summary for submission to the Finance Department.
- Ensuring the range, ball dispensers are in working order and reporting any maintenance needs.
- Inspecting hitting areas, mats and keeping the range in top condition. Overseeing ball collection and replenishment for efficient operations.
- Handling disputes or concerns among players calmly and professionally and managing crowded times to prevent disruptions.
- Collecting and managing lost items, ensuring they are stored safely and returned to their owners when possible.
- Responsible for setting up the range in the morning and securing it in the night as needed.
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Customer Service Officer, Golfing |
Job Responsibilities include:
- Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitor.
- To issue Debit Note and Green Fee Tab to Guests and only Green Fee Tab to Visitors.
- Collection of Green Fees and Buggy Fees.
- To take Time Sheet Booking through phone and remind Members to fax or call personally to give the date and time of play, details of their membership and handicap, and that of their guest(s).
- To allocate caddies to golfers (if requested), on a first-come-first served basis.
- To attend to telephone inquiries.
- To ensure that the buggies are properly charged, cleaned and in working condition.
- Notwithstanding the above, is expected to undertake other administrative duties as and when assigned by Superior.
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Golf Assistant |
Job Responsibilities include:
- To ensure the correct golf bags are loaded onto the buggies, golfers arrive on time for their flight, the names of the golfers are accurately reflected in the timesheet and any other arrangements necessary for the smooth flow of the golf flights.
- To ensure that guests have paid their golfing fees and check on the handicap details.
- To manage flights in the golf course in accordance to the pace-of-play and ensure that golfers rake bunkers, replace divots, repair ball-marks and observe safety at all times.
- To monitor and report any irregularities on the golf course which might affect play.
- To report to the Chief Marshal / Supervisor of any infringement of local rules and bye-laws by golfers.
- To manage flights’ proceedings during inclement weather.
- To ensure that the buggies are properly charged, cleaned and in working condition.
- To report of any buggy defects and to submit incident report form for buggy involved in any accidents.
- To ensure that the golf bags are correctly managed for golfers’ start and end of their golf game.
- To ensure the sand canisters in the golf course and the buggies are filled.
- To ensure that the first-aid box is sufficiently equipped.
- To ensure the sufficient level of inventories of pencils, scorecards, wooden tees, 100-plus & mineral water.
- Notwithstanding the above, you are expected to carry out other duties assigned by the Superior
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Assistant Executive, Food & Beverage |
Job Responsibilities include:
- Provide with the highest level of customer service at all times.
- Greet member/guest as they enter the Club lounge, provide them with assistance in seating, introduce them to all aspects of the Lounge product, advising them of all available services and offering assistance where required to maintain customer loyalty.
- Assist with expeditious and accurate completion of all reports & statistical data, and recording inwards goods and confirmation of invoices. Assist with daily/weekly stock control.
- Undertake various administrative functions and other duties as directed from time to time by the Assistant Manager, F&B and Head, F&B.
- Present menus and offer suggestions on the day’s specials and offered deals.
- Take orders for starters, food items, and beverages and provide guests with information on complementing drinks.
- Expedite guests’ orders and ensure that they are delivered to their tables within the specified timelines.
- Ascertain that all condiments are made available to guests along with their orders.
- Stock condiments shelves and maintain liaison with procurement officers to ensure prompt delivery of supplies and items.
- Coordinate the efforts of waiter/waitress to ensure that the club lounge is kept clean and sanitized.
- Prepare buffet areas and ensure that all necessary food and beverage items are presented in an appealing manner.
- Maintain lounge areas in a neat manner by paying close attention to food services, refrigerators, and floors.
- Perform follow-up duties to ensure continuous guest satisfaction and take orders for additional services.
- Ensure the preparations of monthly statistics for Golfing.
- Notwithstanding the above, you are expected to carry out other duties assigned by the Management.
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Cook |
Job Responsibilities include, but not limited to:
- Perform pre and post kitchen housekeeping chores. Prepare and cook the food items as stated on the Captain order.
- Replenish the food supplies in the store accordingly to the daily par stock requirements.
- Prepare the food ingredients, sauces and soups that are necessity items for the daily restaurant operations.
- Check the bar chillers and fridge and maintain at 1-2 degree Celsius at all times.
- Inform the service staff on the daily food items availability.
- Ensure the presentations of the food items are appealing to the members before serving to the table.
- Maintain a high standard of the kitchen cleanliness before and after the kitchen operations.
- Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management or your reporting Supervisor/Manager.
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Service Crew, F&B |
Job Responsibilities include, but not limited to:
- Perform pre and post restaurant housekeeping chores.
- Perform bar counter duties including replenishment beverages in the refrigerator and replenishment of glassware, straws, coasters, garnishes; and preparing drink orders according to the captain orders.
- Perform stewarding duties including cleaning, sterilizing and polishing cutlery, dishes and glassware.
- Transport foodstuffs; cleaning equipment, food lifts and furniture during pre and post banquet activities.
- Operate Point of Sales System for orders taking and guest billings.
- Receive guests; make suggestions and answer questions about food, wines and promotions.
- Place order, receives food and beverages from kitchen and bar and serves to the designated guests’ tables as stated on the captain orders.
- Remove serving wares and cutlery after guests have completed a course.
- Ensure tables are complete with all required items such as tent cards, flower vases, salt and pepper.
- Set-up function rooms.
- Preparing the mise-en-place for the restaurant’s operation, in the following:
- Drawing, stocking and laying table linen.
- Folding napkins / serviette for use in service
- Setting tables with tableware, glassware, and chinaware.
- Stocking side stations with linen, glassware, tableware, toothpick holders, sugar bowls and condiments.
- Cleaning and refilling salt and pepper shakers.
- Resetting table for ‘new’ guests when tables are resold during the course of the same meal period (i.e. turnover occurs).
- To guide new staff on proper service procedures; table-settings, (menu) food and drinks knowledge and service times, table numberings, side-stations and side-jobs, preparing mis-en-place and other necessary duties.
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Senior/ Mechanic, Course Maintenance |
Job Responsibilities include, but not limited to:
- Assists the Senior Mechanic.
- Performs work in overhaul and repairs of automotive and other powered equipment.
- Assists in electric and gas welding.
- Lubricate and service automotive/ turf equipment.
- Ensure all workshop equipment and facilities are maintained in good condition.
- Maintain cleanliness and orderliness in work area.
- Inspect equipment for operating deficiencies and makes routine adjustments as necessary.
- Inspect, change and repair tires.
- Repairs and adjusts the engine and cutting mechanism on a wide variety of heavy and light equipment.
- Troubleshoot cutting unit defect.
- Reel and Bedknife grinding and adjustments of cutting height.
- Perform automotive-type body repair and painting work.
- Enter job details onto job sheets for admin updating (Machine History Filing)
- Performs other duties as assigned by the Head of Department. Notwithstanding the above, you will be expected to undertake other duties as directed by the Superintendent or Golf Manager from time to time.
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Member Relations Assistant, Sports & Social |
Job Responsibilities include, but not limited to:
- Create and maintain good and friendly customer relations with members and guests.
- Attend to members’ enquiries, requests and bookings on the phone and in-person.
- Perform billing duties including but not limited to membership verification, billing entries, administering different modes of payment and end-of-day summary.
- Perform daily tasks including to checking and replenishing items, inventory checks, and reporting facilities and equipment that needs servicing and/or replacement.
- Perform daily bowling operations at the bowling reception counter.
- Issuance and recording of equipment and items loaned to members, guests and staff.
- Ensure that members and guests abide by Club’s byelaws when using Sports & Social facilities.
- Maintain upkeep of main reception and bowling counters to ensure all equipment are in working order.
- Provide administrative support to membership and finance departments.
- Maintain and perform data entry.
- Assist administrative team in event support including cold calls and event registration.
- To decorate and oversee the birthday bowling parties held at Seletar Bowl where required.
- To handle bowling competitions, leagues and scoring of the bowlers.
- To work on rotation at main reception and bowling reception as scheduled.
- Keep abreast with general club updates and upcoming events and promotions to provide members with accurate information.
- Announce messages over Club PA system where necessary.
- Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.
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