We want to hear from you!

Salutation*

Respondent Type*

Ordinary/Corporate/Foreign Member
Associate Spouse of Ordinary/Corporate/Foreign Member
Social Spouse (non-golfing) of Ordinary/Corporate/Foreign Member
Junior Golfing Member
Social/Seletar Lifestyle Member
Spouse or Child of Social/Seletar Lifestyle Member
Non-member

How often do you personally visit the Club?*

Have you played on Seletar Country Club's golf course in the past 6 months?*

Yes
No

How satisfied are you with the quality of the golf course?*

How satisfied are you with the quality of the service provided by the staff from the Golf Department?*

How satisfied are you with the quality of the golf course facilities? (e.g. Halfway House, Toilets at Halfway House, Rain Shelters)*

Have you participated in any of the golf events organised by the Club in the past 6 months? (E.g. Christmas Golf, Hong Bao Golf, Chairman's Trophy, International Women's Day, etc)*

Yes
No

How satisfied are you with the quality of the golf events organised by the Club?*

Why are you not satisfied with these?*

What kind of golf-related activities would you be interested to attend?*

Competitions
Workshops
Golf Clinics
Meet & Greet with individuals from the Golf Industry
Social activities for Golfers
I feel that the current variety of golf-related activities is sufficient

Have you patronised any of the Club's food & beverage (F&B) outlets in the past 3 months? (Seletar Terrace, Seletar Tavern, Eagle's View, Seletar Pub, Poolside Cafe)*

Yes
No

How satisfied are you with the quality of the food & beverage served at our F&B outlets?*

How satisfied are you with the menu offerings at our F&B outlets?*

How satisfied are you with the service quality of our staff at our F&B outlets?*

How satisfied are you with the environment of our F&B outlets? (e.g. condition of tables & chairs, cleanliness)*

How satisfied are you with the dress code of our F&B outlets?*

1 - Very dissatisfied
2 - Somewhat dissatisfied
3 - Neither satisfied nor dissatisfied
4 - Somewhat satisfied
5 - Very satisfied
I am not aware that Dress Code applies in our F&B outlets

Why are you not satisfied with these?*

Have you used any of the Club's sports facilities in the past 3 months? (E.g. Gym, Bowling Alley, Tennis Courts, Multi-Purpose Court, Indoor Exercise Room, Entertainment Room, Basketball Court, Swimming Pool)*

Yes
No

How satisfied are you with the variety of the sports facilities available in the Club?*

How satisfied are you with the quality of the sports facilities available in the Club?*

How satisfied are you with the services provided at these sports facilities?*

Why are you not satisfied with these?*

Have you participated in any of the Club's sports events or activities in the past 6 months? (E.g. Brisk Walking in the Golf Course, Bowling Annual Masters, In-House Bowling League, Tennis Matchplay, Tennis Inter-Club, Introduction to Pickleball)*

Yes
No

How satisfied are you with the services provided by our staff at these sports events and activities?*

How satisfied are you with the quality of these sports events and activities?*

How satisfied are you with the variety of the sports events and activities available in the Club?*

Why are you not satisfied with these?*

Have you used any of the Club's social facilities in the past 3 months? (E.g. Karaoke Lounge (Iora I), Karaoke Private Room (Iora II), Mahjong Room)*

Yes
No

How satisfied are you with the services provided by our staff at these social facilities?*

How satisfied are you with the quality of these social facilities?*

How satisfied are you with the variety of social facilities available in the Club?*

Why are you not satisfied with these?*

Have you participated in any of the Club's social events or activities in the past 6 months? (E.g. Lion Dance performance, Countdown Party, Brisk Walking in the Golf Course, Kids Baking Workshop, Christmas Light Up, Karaoke Challenge, Mahjong Challenge, Halloween Party)*

Yes
No

How satisfied are you with the services provided by our staff at these social events or activities?*

How satisfied are you with the quality of these social events or activities in the Club?*

How satisfied are you with the variety of social events or activities in the Club?*

Why are you not satisfied with these?*

Are you aware that the Club offers members benefits provided by external partners (e.g. Resorts World Cruises, Far East Flora, EndowUs, Babyganics, and more)?*

Yes
No

Are you aware that the list of members' benefits provided by external partners is listed on our website?*

Yes
No

Are you aware that the URL link and password to access the list of members' benefits are available on our weekly Tuesday emailers?*

Yes
No

How satisfied are you with the variety of members' benefits provided by external partners?*

Why are you not satisfied with the variety of members' benefits?*

What kind of benefits would you like to see being offered by external partners? (You may choose more than 1)*

How satisfied are you with Seletar Country Club's communications to members in general?*

Please select the Club's communication and social media platforms that you currently subscribe to: (You may select more than 1)*

How do you stay up to date with the Club's important announcements and offers? You may select more than 1 option*

How satisfied are you with Seletar Country Club's facilities in general?*

Why are you not satisfied with Seletar Country Club's facilities in general?*

How satisfied are you with Seletar Country Club's services in general?*

Why are you not satisfied with Seletar Country Club's services in general?*

Any other comments

Privacy Policy

Under the Singapore's Personal Data Protection Act, you have the discretion to decide if you would like to provide us with your personal information for the Club to follow up with you on your survey submission and feedback if any. Please select "Yes" or "No" if you wish for the Club to contact you for further details or to participate in the lucky draw. Thank you.*

Yes
No

Name

Contact No.

Membership Number*

Email Address

Thank you very much for your valuable time in sharing your feedback with us. Your opinion will help us improve the Club's offerings and services to serve you better.

Name

This field is for validation purposes and should be left unchanged.

Member's Satisfaction Survey May 2023

Privacy Policy

Thank you very much for your valuable time in sharing your feedback with us. Your opinion will help us improve the Club's offerings and services to serve you better.

STAY CONNECTED: